Mind you we were excited to be visiting the casino but the initial abrupt hostility left me a aggravated at the unnecessary hostility and it quickly changed my mind about patronizing this establishment. I lowered my mask and made a comment that there wasn't any need for the hostility and we entered the casino.

When I inquired what was what was the purpose of his request, he then continued to scream at me 'SO, I CAN SEE YOUR FACE!!!'. The reaction we had was of surprise at the sudden aggressive and hostile demeanor of the security rep. We had our masks on and were immediately denied entry to the casino by a Caucasian security representative, who instead of asking for our ID'S, screamed and demanded that we lower our masks. Now mind you there is a pandemic, and just outside the entry doors there are large signs clearly stating 'No mask, no i.d., no entrance'. We just came into Hot Springs for the weekend and decided to visit Oaklawn Casino Friday 03/19/21 arriving between the hours of 11:15m-11:30pm.

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